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FAQs

Where do we source our products?

We get our products from different brand around the world, and they are all shipped from their origin country (Such as Spain, UK, Poland, Iceland, Korea).

Do we have any physical store?

We dont currently have any physical store, Do apologize for any inconvenient.

Do we keep physical stock?

Yes, All products are stocked in our warehouse, and all sold out products will not be availiable for purchase unless it is a preorder item.

How long will I be able to get the Preorder Item?

All preorder information such as date of delivery, date of restock are stated before the purchase of any preorder item.

Do we offer personal collection?

We dont currently offer personal collection, but we are planning to offer this service in the near future!

How long will your order dispatch?

Order are usually dispatch from our warehouse within 24 Hours

How long will you receive your parcel once dispatch?

For HongKong Delivery, it usually takes around 1-3 days, we do get feedback from our customer that they get it within the same day! For international delivery, it usually takes around 1-2 weeks.